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We ship cooked and live crabs in an insulated cooler accompanied with an adequate number of gel packs to ensure your crabs arrive in good order. We do not use dry ice for any crab products, other than when shipping crab cakes.
For desserts such as cheesecakes, we package these items separate from the seafood items, with dry ice. This ensures your cakes will arrive in tact, frozen/partially frozen upon receipt.
Our method of packaging assures in every case your products will arrive fresh and alive in the case of Live crabs. Please inspect your package upon arrival and notify us immediately should you have any issues at 1866-496-5063 or email at firstname.lastname@example.org.